FAQ

1.

How can I request cost estimates of sea freight, air freight or local fee?

If you leave a detailed message on CONTACT US form, we will check and reply to you right back by email.

2.

Can I check shipping schedules with shippers in Korea?

Yes. If you leave the shipper information details on CONTACT US form, we will check the cargo ready schedule.

3.

Can I check if our export products can pass customs clearance in Korea?

Yes. If you leave detailed cargo information on CONTACT US form, we will check and reply to you right back by email. You can check not only Korea, but also Chinese major ports.

4.

How can I be a partner with TWSA?

If you leave your company's brief information on CONTACT US form, our people in charge will send you additional partnership guidance by email.

5.

What is the benefit of partnership?

Through partnership, we provide you with cargo sharing, local logistics information, freight quote and partner handling services specific to Korea, China, and Southeast Asia.

6.

How do you handle partners' settlement and remittance?

Once requested freight is completed, local logistics cost will be charged based on the initial quotation. In other special cases, if there is local cost incurred additional charges are redeemed. For long-term transactions, we can offset the cost mutually.

7.

Do you have branches in China?

Yes. We TWSA have established a logistics cluster with JITUO, China's first-class NVOCC, connecting major Chinese ports including Shanghai, Weihai, Qingdao, Hong Kong, Shenzhen and Dalian.

8.

Can I get a company brochure?

If you enter your company's information on CONTACT US form, we will send you our brochure by email.